Contacts
Ford campaign no 178. Equipped with air conditioning. Possibility whenshifting the heater-defroster system selector control from certain heating,ventilation and air conditioning modes to the defrost mode it may not alwaysrespond. Should this occur, the mode door may not immediately move to defrostposition and, defrost air would not be discharged to the windshield. (Correctby inspecting and replacing vacuum motors and incorrect components wherenecessary).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 75V211000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.