Contacts
Mack campaign no sc071. Trucks equipped with swtl-56 series rear axle.Possibility that the rear suspension was assembled with an incorrect trunnionthat has a radiused spring seat, creating a line of contact between the springseat and the spring itself, subjecting these components to high stressconcentrations. If this condition exists it could ultimately lead to prematurespring failure, and permit axle assembly dislocation that could result in lossof vehicle control without warning to the driver, with possible vehicle crash.(Correct by inspecting and installing specified spring trunnions thatincorporate flatspring seats).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 76V004000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.