Contacts
Ford campaign no 182. Possibility that the steering wheel assemblies may lackadequate strength at point of attachment of steering wheel to energy absorbingcylinder that underlies it. If condition exists, it could result inprogressive cracking. If not corrected, it could lead to complete separationof steering wheel from column assembly. (Correct by inspecting and installingreinforcing clamp where tab cracking has not occured, if cracking has occurednew steering assemblies will be installed).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 76V009000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.