Contacts
Mack campaign no sc075. Trucks. Possibility that a faulty weld in attachingthe tubular upper section of the steering shaft to the solid lower section.Failure of this weld allows internal separation of the steering shaft withresultant complete loss of steering control. This could result in loss ofvehicle control without warning to the driver. (Correct by inspecting andreplacing upper steering shaft with improved material).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 76V060000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.