Contacts
Ford motor campaign no 207. Possibility that certain vehicles were producedwith flat washers that may fracture under the heads of bolts that secure thesteering gear to the frame rail. A fractured washer could cause the attachingbolt to lose preload and loosen, as a result the affected bolt may fatiquefracture leading to the fracturing of the two remaining attaching bolts.Should this occur, the steering gear can separate from the frame rail andresult in loss of steering control. Vehicle driver may be warned of conditionby steering looseness and/or noise. (Correct by replacing assembly washersthat are not broken and replacing all bolts and washers if an assembly washeris broken). Light truck, van.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 76V165000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.