Contacts
Ford campaign no 215. Possibility that vehicles were built with improperlymatched components which secure the front suspension upper arms to the bodystructure. If this condition exists, it could result in cracking of the innerfender apron at the mounting bolt holes. These cracks could grow with extendedvehicle usage and, ultimately, permit fasteners to pull through the apronresulting in separation of the suspension upper arm. Complete separation ofthe suspension upper arm could result in a loss of steering control. (Correctby inspecting and installing suspension upper arm flange nuts where necessary).Passenger vehicle.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 76V183000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.