The problem
The involved vehicles may have been equipped with aluminum grab handles. These handles can crack through the upper mounting hole and eventually fail.
The fix
The dealer will replace the aluminum handles on all affected vehicles, free of charge.
Contacts
Vehicle description: heavy trucks.System: structure; grab handles.Consequences of defect: should failure occur while in service, persons enteringor leaving the vehicle could receive serious injury.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized White Truck dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V008000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.