The problem
The front wheel spindle on the involved vehicles may crack in service. Spindle stem separation could occur due to failure of the stem at the inner bearing fillet location.
The fix
The dealer will replace both front spindles, if necessary, free of charge.
Contacts
Vehicle description: passenger vehicles equipped with police package andoptional front disc brakes.System: steering; front wheel spindle.Consequences of defect: should separation occur, loss of vehicle control and anaccident could result.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V009000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.