The problem
The lower steering shaft yoke clamp bolts on the involved vehicles may not have been sufficiently tightened. Should these bolts lossen and come off, the lower steering shaft could separate from the steering gear.
The fix
The dealer will secure the clamp bolt and make the necessary modifications on the lower steering shaft, free of charge.
Contacts
Vehicle description: heavy trucks.System: steering; steering shaft, lower.Consequences of defect: separation of the lower steering control shaft loweryoke may result in loss of steering control and an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V011000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.