The problem
On the involved vehicles, the windshield opening may be slightly oversized, which could allow the windshield glass to dislodge from its base.
The fix
Dealer will either build up the windshield opening with fiberglass or install a larger windshield, without charge.
Contacts
Vehicle description: trucks.System: visual; windshield.Consequences of defect: if the windshield becomes dislodged, it could blow intothe cab and cause loss of vehicle control and an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V078000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.