The problem
The cab front mounts may crack and lose their ability to hold the cab firmly to its frame mounts. Such a failure could allow the front of the cab to move vertically when encountering rough road surfaces. In extreme situations, the cab could rise to the extent that the lower steering shaft could become disengaged.
The fix
Dealer will install redesigned left and right hand cab support assemblies and longer, lower steering shafts, at no cost to owner.
Contacts
Vehicle description: heavy trucks equipped with integral power steering.System: structure; cab front mounts.Consequences of defect: this condition could result in loss of steering controland a vehicle accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V090000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.