The problem
The instrument panels on the involved vehicles can be broken during occupant impact.
The fix
The dealer will install a field-installable panel pad, free of charge, on all affected vehicles.
Contacts
Vehicle description: trucks equipped with the standard, unpadded instrumentpanel.System: interior; instrument panel, material and padding.Consequences of defect: in the event of an accident where the occupant impactsand fractures the instrument panel, residual portions of the broken panel couldcause serious personal injury.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V102000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.