The problem
Some of the involved vehicles fail to conform to federal motor vehicle safety standard no. 104, "Windshield wiping and washing systems". The windshield washer bottle on the involved vehicles may crack and allow washer fluid to drain out.
The fix
Dealer will inspect the washer bottle and, if necessary, replace it without charge to owner.
Contacts
Vehicle description: passenger vehicles.System: visual; windshield washer fluid reservoir.Consequences of defect: this condition could create a safety hazard since awindshield obscured by road splash could not be cleaned while the car is inmotion. Reduced visibility could result and may contribute to a vehicleaccident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V162000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.