The problem
On the involved vehicles, the park actuation support plates are defective due to their susceptibility to cracking due to improper heat treatment during manufacture. As a result, fragments from a broken plate can become lodged in the transmission parking pawl mechanism. This could prevent the transmission parking pawl from engaging when the selector lever is placed in the "park" position, or prevent the pawl from being disengaged from the park gear.
The fix
The dealer will replace the park actuation cam support plates, free of charge, on all affected vehicles.
Contacts
Vehicle description: passenger vehicles and light trucks equipped with c-6automatic transmissions.System: power train; park actuation gear support plates.Consequences of defect: if the vehicle is placed in the park mode without theparking brake engaged, the parking pawl may not engage the "park" gear and thevehicle would be allowed to roll free causing property damage and personalinjuries.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V185000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.