The problem
On the involved vehicles, any of the four bolts may become loose or detached from the track rod adjuster.
The fix
Dealer will tighten the track adjusting clamp bolts, if necessary, without charge.
Contacts
Vehicle description: passenger vehicles.System: steering; track rod adjusting clamp bolts.Consequences of defect: this will result in loss of steering control which mayresult in a vehicle accident.Note: early stages of this defect may be detected by a knock or rattleemanating from the front of the vehicle.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Rolls-Royce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V190000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.