The problem
A deficiency exists in the welds securing the rear spring insulator bracket to the axle housing. This is due to improper positioning of the weld, in relationship to the bracket and axle housing. Failure of the welds would cause separation of the spring insulator bracket and the axle housing, resulting in improper alignment of the affected axle.
The fix
Dealer will reweld the insulator spring bracket at no cost to owner.
Contacts
Vehicle description: heavy trucks.System: suspension; tandem axle.Consequences of defect: this condition could cause a loss of vehicle controland a vehicle accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V205000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.