The problem
The columns may contain steering shafts in which the steering column coupling roll pin retaining notch was machined too deep. This may cause the steering wheel shaft to become disengaged from the rest of the steering assembly.
The fix
Dealer will install a cotter pin through the roll pin to ensure retention, at no cost to owner.
Contacts
Vehicle description: passenger vehicles equipped with tilt steering wheels.System: steering assembly; steering column coupling.Consequences of defect: this condition would result in loss of steeringcapability and, possibly, loss of vehicle control and an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V211000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.