The problem
The involved vehicles are equipped with air conditioning units which contain blower motor resistor wires which are improperly positioned. As a result, under certain conditions the polypropylene case material could become overheated and eventually ignite, especially if the blower motor switch is in the low or medium position.
The fix
Dealer will modify the involved units as found necessary.
Contacts
Vehicle description: passenger vehicles.System: air conditioning; blower motor.Consequences of defect: if an engine fire starts and spreads to the passengercompartment, passengers could receive serious injuries.Note: until the vehicle is serviced, the blower motor should not be set in thelow or medium positions.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V221000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.