The problem
The involved vehicles may be in non-compliance with federal motor vehicle safety standard no. 207, "Seating systems", due to omission of the driver"s seat under-cab supports. As a result, the driver"s seat may eventually come loose.
The fix
The proper supports will be installed, without charge.
Contacts
Vehicle description: heavy truck-tractors.System: interior; seat supports.Consequences of defect: should the driver"s seat fail during vehicle operation,loss of vehicle control and an accident could occur.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized White Truck dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V225000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.