The problem
On the involved vehicles, the hood secondary catch system may be misaligned which may cause the secondary catch to malfunction. Consequently, the hood may not be securely latched.
The fix
Dealer will adjust the catch system to fully secure the hood, without charge.
Contacts
Vehicle description: passenger vehicles.System: structure; hood secondary latch/striker.Consequences of defect: the hood could spring open during vehicle operation,obscuring the driver"s view of the road and, possibly, causing an accident.Note: if the vehicle was previously recalled for correction of the servicebrake hydraulic system, the secondary hood catch service should also have beencompleted.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V240000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.