Unknown or other Cadillac recall

The fix

Dealer will replace existing console with one that contains a lid latching mechanism, without charge to owner.

Contacts

Vehicle description: passenger vehicles.System: interior; latching mechanisms.Consequences of defect: the involved vehicles are in non-compliance withfederal motor vehicle safety standard no. 201, "Occupant protection in interior impacts", due to failure of the consoles to contain latching mechanisms that ensure that the lids stay closed in the event of a collision or a vehicle rollover.Consequences of defect: in the event of an accident, or rollover, the vehicle occupants could be injured from impact with the open lid.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 77V243000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.