The problem
Because of its position, the wiring assembly may chafe against the cowl-to-brake pedal support brace which is located under the instrument panel.
The fix
The dealer will install protective shields on the brake pedal support brace and perform repairs, if necessary.
Contacts
Vehicle description: passenger vehicles.System: electrical; main wiring assembly.Consequences of defect: loss of power to an accessory or total loss ofelectrical power to the vehicle could occur without warning. Loss of vehiclemobility and, possibly, an accident could result.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 78V004000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.