The problem
There may be a malfunction of the windshield washer pump due to its position in the engine bay.
The fix
Dealer will reposition the windshield washer pump. Pumps will also be replaced on ceratin vehicles, without charge to owners.
Contacts
Vehicle description: passenger vehicles.System: visual; windshield washer.Consequences of defect: failure of the washer motor (particularly when thewindshield becomes obscured due to dirt or other foreign matter) will interferewith driver visibility. This creates a safety hazard that could lead to anaccident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jaguar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 78V011000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.