The problem
The shift selector reaction springs may be deformed as a result of improper installation of selector levers during column buildup. Thus the lever may not be able to be moved into the insert detents located in the steering column assembly. This could prevent the "park" gear from being engaged.
The fix
Dealer will inspect and, if necessary, replace the shift selector reaction spring without charge to owner.
Contacts
Vehicle description: light trucks equipped with automatic transmission andoptional tilt steering.System: power train; transmission shift selector.Consequences of defect: if the parking gear is not actually engaged and thevehicle is parked on an incline without applying the emergency brake, thevehicle could roll free. Property damage and personal injury to bystanderscould result.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 78V035000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.