The problem
The power steering universal shaft assemblies on the involved vehicles contain a revised grease groove location. Consequently, they may not have proper lubrication in the shaft spline area. Due to manufacturing errors, rust may develop and cause shaft seizure.
The fix
The dealer will inspect and, if necessary, replace the universal steering shaft assembly.
Contacts
Vehicle description: trucks.System: steering; universal power steering shaft assembly.Consequences of defect: shaft seizure may load the power steering valve, andnot allow the steering wheel to return after a turn. This condition may resultin loss of vehicle control without prior warning and a vehicle accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized White Truck dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 78V095000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.