The problem
The electrical contact points inside the steering column speed control switch may have been improperly manufactured. As a result, "sticking" could occur and cause the speed control system to stop functioning.
The fix
The dealer will replace the speed control switch, if necessary, free of charge.
Contacts
Vehicle description: passenger vehicles.System: equipment; speed control switch.Consequences of defect: an inoperative speed control system may allow thevehicle speed to change suddenly without prior warning. Loss of vehicle controland an accident could occur.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 78V120000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.