The problem
The existing cross steering arms may have insufficient fatigue life in the neck area. This is near the boss for the cross steering tube ball joint connection. Failure of either of the cross steering levers could lead to loss of steering control of the right front wheel.
The fix
The dealer will inspect and, if necessary, install cross steering arms of improved design and greater strength.
Contacts
Vehicle description: truck tractors.System: steering; steering arm.Consequences of defect: loss of steering control could lead to loss of vehiclecontrol and an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 78V172000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.