Unknown or other Cadillac recall

The problem

If paper or other combustible materials are placed in the instrument panel ashtray receptacle, they could become ignited and flames from the fire may reach the interior of the instrument panel.

The fix

Owner will be sent a metal heat shield to be installed above the instrument panel, either by the owner or by the dealer.

Contacts

Vehicle description: passenger vehicles.System: interior; instrument panel.Consequences of defect: this could cause a vehicle fire and passenger injuriesdue to fire and smoke inhalation.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 78V189000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.