The problem
The involved vehicles are equipped with flexible cooling fan blades that may crack when subjected to high engine speed operating conditions. Fan blade cracking can lead to fragments separating from the fan.
The fix
The dealer will replace the existing cooling fan at no cost to owner.
Contacts
Vehicle description: passenger vehicles equipped with 5.0 Liter engines.System: engine cooling; engine cooling fan.Consequences of defect: if the hood is open and the engine is running, thefragments could fly free, damaging other engine components and causing seriousinjury to persons in the area.Note: the engine should not be operated with the hood open until the problemhas been corrected.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 78V211000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.