The problem
The emergency exit label which should be located at the left rearmost aisle seat position, was omitted. This fails to comply with federal motor vehicle safety standard no. 217, "Bus window retention and release".
The fix
The proper exit label will be installed without charge.
Contacts
Vehicle description: non-school buses.System: equipment; emergency exit label.Consequences of defect: in the event of an emergency, occupants may not be ableto quickly locate the exit, and serious personal injuries could result.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 78V221000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.