The problem
A casting deficiency exists in the lower section of the caps resulting in a reduction in the thickness of the material. Failure of a cap can allow the end of the rear spring to detach from the axle housing.
The fix
Dealer will inspect and, if necessary, replace any of the spring insulator caps found to be defective. This will be done at no cost to owner.
Contacts
Vehicle description: trucks, heavy.System: suspension; insulator cap.Consequences of defect: loss of vehicle control can result and lead to avehicle accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 79V017000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.