The problem
The steel brackets on the suspension beam were found to be deficient due to excessive shrinkage and low mechanical properties. Failure of one or both of these brackets could cause a separation of the axle housing from the suspension.
The fix
The dealer will inspect and, if necessary, replace any suspect bogie spring insulator caps with new caps meeting the proper specifications at no cost to owner.
Contacts
Vehicle description: trucks, heavy.System: suspension; hanger brackets.Consequences of defect: loss of vehicle control can result and lead to avehicle accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 79V018000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.