The problem
An incorrect steering gear flange may have been installed, which may slip and cause eventual loss of steering control.
The fix
Inspection for and replacement of incorrect steering gear flanges will be done at no cost to owner.
Contacts
Vehicle description: passenger vehicles equipped with power steering.System: steering; gear flange.Consequences of defect: loss of steering control may result in vehicleaccident.Note: an unusual ratcheting noise or mispositioning of the steering wheel mayindicate slippage of the steering gear flange. Do not drive suspect vehiclesuntil inspection and repairs are completed.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 79V053000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.