The problem
On some vehicles, the lower steering drive shaft rubs against the steering boot retainer spring. This chafing can wear a groove into the drive shaft which can eventually lead to a separation of the tube.
The fix
The hole in the cab floor will be enlarged and a larger spring will replace present spring. Repairs will be done at no charge to owner.
Contacts
Vehicle description: heavy trucks, cab over engine models equipped with"stretch cabs".System: steering; boot retainer spring.Consequences of defect: this would cause a loss of steering control and,possibly, an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 79V085000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.