The problem
The air conditioners on some vehicles contain blower motor resistors that may cause overheating of the housing material.
The fix
Dealer will replace blower motor resistors with thermally protected fuse-link resistors, without charge.
Contacts
Vehicle description: passenger vehicle.System: air condtitioning; blower motor resistors.Consequences of defect: this could lead to a vehicle fire and personal injuryto passengers.Note: overheating and fire is most likely to occur while the vehicle is eitherstationary or moving and the blower switch is in either the low or medium one(1) position.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 79V162000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.