The problem
The gear shift selector lever may break during shifting.
The fix
Dealers will replace the gear shift levers on all affected vehicles without charge to owners.
Contacts
Vehicle description: passenger vehicles equipped with manual transmissions.System: power train; manual gear shift lever.Consequences of defect: this condition could cause loss of vehicle control andan accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 79V269000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.