The problem
The ashtray bulb socket in the involved vehicles may have been manufactured with materials that do not possess the required electrical resistance qualities. When the ashtray bulb is lit for an extended period of time, the socket is subject to overheating.
The fix
The dealer will remove the existing bulb socket and wiring assembly and replace it with components that have the proper electrical resistance qualities, at no charge to owner.
Contacts
Vehicle description: passenger vehicles.System: lighting and communications; ashtray bulb socket.Consequences of defect: an overheated socket can cause an instrument panelfire, possibly resulting in personal injury to vehicle occupants.Note: until the vehicle is serviced, the owner is advised to remove the ashtraylamp connector.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 80V010000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.