The problem
When wiper blades are frozen to the windshield and the wiper motor is turned on, the right-hand wiper pivot may become bent. The plastic bearing, which is a snap-on device fitting over the ball joint on the drive motor, may pull off the ball, disengaging the wiper system, making both wipers inoperative.
The fix
Dealer will install a newly designed master link in the windshield wiper system without charge to owner.
Contacts
Vehicle description: passenger vehicles.System: visual; windshield wiper.Consequences of defect: the lack of functioning wipers would impair visibilityin adverse weather conditions and an accident could result.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Subaru dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 80V077000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.