The problem
The auxiliary heater"s exhaust pipe is mounted in a downward position toward the ground.
The fix
Dealer will remove the existing pipe and install a modified pipe with a shield over the end, without charge to owner.
Contacts
Vehicle description: vans equipped with auxiliary heaters.System: heating; heater exhaust pipe.Consequences of defect: in the event the vehicle is parked in an area with drymaterial (grass) beneath it, the downflow of exhaust could reach the materialand possibly ignite it. A vehicle fire and personal injury could result.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 80V080000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.