The problem
The involved vehicles may start in reverse gear. This does not comply with federal motor vehicle safety standard no. 102, "Transmission shift lever sequence, starter interlock, and transmission braking affect". Some of these vehicles may be equipped with a defective neutral start switch that occasionally permits engine starting with the transmission shift lever in the reverse ("r") position.
The fix
Dealer will inspect the involved vehicles and, if necessary, replace the transmission neutral start switch at no charge to owner.
Contacts
Vehicle description: passenger vehicles.System: electrical; gear shift.Consequences of defect: starting the engine with the shift selector in thereverse position can result in unexpected rearward motion of the vehicle whichcould cause injury to persons or damage to property behind the vehicle.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 80V121000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.