The problem
The involved vehicles have emergency exit labels of less than the two inch height required by federal motor vehicle safety standard no. 217, "Bus window retention and release".
The fix
Each vehicle will be inspected and corrected by main plant personnel.
Contacts
Vehicle description: school buses.System: equipment; emergency exit label.Consequences of defect: emergency exit labels that are of less than therequired height may not be readily visible to passengers in the event of anemergency. This would increase the chances of passenger injury.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 80V124000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.