Steering wheel / handle bar Mack recall

The problem

The weld on the upper steering shaft where the female spline connects to the tube assembly may have been incorrectly positioned and actually missed the seam.

The fix

The dealer will inspect and, if necessary, replace the affected shaft with one that has been properly welded, at no charge.

Contacts

Vehicle description: trucks.System: steering; upper steering shaft.Consequences of defect: this condition can cause separation of the steeringshaft assembly, resulting in complete loss of steering, without prior warningand, possibly, an accident.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 80V162000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.