The problem
The gear position indicators on certain vehicles may be too short to be readily visible to some drivers. This is not in compliance with federal motor vehicle safety standard no. 101, "Controls and display", which states that the gear position display must be visible to driver.
The fix
If pointer of gear position indicator is found to be too short, it will be replaced without charge to owner.
Contacts
Vehicle description: vans equipped with non-tilt steering columns.System: power train; automatic transmission gear position indicator.Consequences of defect: difficulty in viewing the gear shift indicator mayresult in incorrect shifting of gears, unexpected vehicle movement, accident,and personal injury.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 81V042000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.