The problem
Certain "u" shaped bolts used to attach the axles to the springs, when installed and tightened to specifications, may be stretched beyond the yield point of the material and could break.
The fix
All units will have the "u" bolts replaced without charge. This includes nuts and lockwashers.
Contacts
Vehicle description: school buses.System: suspension; "u" bolts.Consequences of defect: failure of the "u" bolts can lead to a misplaced axle,which may adversely affect vehicle handling and can result in an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 81V043000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.