The problem
The involved trucks were manufactured with a certain portion of specified floor pan insulation material (beneath the right front passenger seat) omitted. Because of this omission, a section of the sheet metal floor pan was left exposed over the exhaust system in an area of possible passenger contact.
The fix
The dealer will install a revised design floorpan insulator pad at no charge to owner.
Contacts
Vehicle description: light trucks equipped with rubber floor mat assemblies.System: structure; floor pan insulation.Consequences of defect: under certain driving conditions, the sheet metal couldreach abnormal temperatures which could potentially cause personal injury.Note: the owner is advised to avoid extended periods of idling before thedefect is corrected. The temperatures could also become hot enough to damagematerials placed under the seat.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 81V061000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.