Equipment: slide-in camper Country Homes, Volkswagen recall

The problem

During vehicle operation, the pop top could loosen from its anchor due to wind pressure. It could open and separate entirely from the vehicle.

The fix

Dealer will inspect and, if necessary, modify anchorages to make sure pop top will be secured under normal operating conditions.

Contacts

Vehicle description: campers (van conversion).System: equipment; pop top.Consequences of defect: sudden opening of the pop top could be a hazard to safevehicle operation. Complete separation could cause an accident and personalinjury to other drivers.Note: until the problem is corrected, owner is advised to avoid excessive windpressure against the pop top by driving at moderate speeds.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Country Homes, Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 81V076000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.