The problem
The floorboard opening and the steering column seal bracket may not allow sufficient clearance for the shaft to turn freely in the center of the bracket/seal. The pinch bolt in the column yoke may bind or lock the column against the bracket, allowing little or no wheel return.
The fix
Dealer will enlarge the hole in the floorboard to provide clearance for the steering column u-joint pinch bolt. A new bracket and clamp will also be installed without charge to owner.
Contacts
Vehicle description: truck fire chassis equipped with sgp48 steering gear.System: steering; u-joint, floorboard.Consequences of defect: if the steering assembly locks in place, loss ofvehicle control, without warning, and an accident could result.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 81V154000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.