The problem
A lock nut which secures the tie rod to the inner ball joint of the steering system may not have been securely fastened on some of the involved vehicles during assembly. If this condition exists and the vehicle is driven along poor roads for an extended period of time, the tie rod could separate from the steering assembly.
The fix
Dealer will check the lock nut for adequate tightness, correcting where necessary.
Contacts
Vehicle description: passenger vehicles and pick-up trucks.System: steering; tie rod, inner ball joint, lock nut.Consequences of defect: this condition could cause loss of vehicle control andan accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Isuzu, Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 82V016000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.