The problem
On the involved vehicles, a thermal limiter in the blower motor resistor circuit of the air conditioner/heater assembly may not function as intended. If the blower motor becomes jammed when the system is operating in the medium-low blower speed, the resistor coils can overheat causing melting and possible ignition.
The fix
Dealer will replace the resistor assembly with an improved version without charge to owner.
Contacts
Vehicle description: passengers vehicles equipped with optional airconditioning.System: air conditioner; motor, fan.Consequences of defect: a vehicle fire could result, possibly causing loss ofvehicle control, accident, and passenger injury.Note: until the vehicle is serviced, the blower should be operated only in thehigh or low speeds. The a/c mode lever should be turned to the "off" positionif the blower becomes noisy or if a burning odor or smoke is noticed.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 82V045000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.