The problem
The gross axle weight rating listed on the certification plate for the front springs is incorrect. Some vehicles have front springs rated at 2950 lbs. And passenger capacity at greater than 15 passengers. This combination may result in the front springs being overloaded by 150 lbs. When these vehicles are loaded to maximun capacity.
The fix
Dealer will replace the front springs with 3100 lb. Front springs at no cost to owner.
Contacts
Vehicle description: buses.System: suspension; front springs.Consequences of defect: overloading of the vehicle could lead to failure of thefront springs. This could cause loss of vehicle control and an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 82V050000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.